Privacy Policy

1. Introduction

Heelix Technologies Inc., operating as Linefox ("Linefox," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered browser automation platform and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you register, we collect your email address, name, and authentication credentials.
• Workflow Data: The automations, scripts, and instructions you create and save within the platform.
• Communication Data: Any messages or feedback you send to us through our support channels.
• Payment Information: If you make purchases, our payment processors collect billing information (we do not store full payment card details).

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Services, including features used, execution history, and session data.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Browser Session Data: When you enable browser profile saving, we store cookies and session data to maintain your login states across automation runs.

2.3 AI Agent Execution Data

When you run automations, our AI agents interact with websites on your behalf. During execution, we may process:

• Screenshots and visual data from the browser session for AI decision-making
• Page content necessary to complete your requested tasks
• Execution logs and step-by-step progress data

This data is used solely to execute your requested automations and improve service quality. We do not sell or share this data with third parties for their marketing purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Execute your automation workflows using our AI agents
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (cloud hosting, payment processing, analytics).
• AI Processing: With AI model providers to process your automation requests. We use industry-leading AI services with appropriate data processing agreements in place.
• Community Marketplace: If you choose to share workflows publicly, the workflow data (but not your personal execution data) will be visible to other users.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with any merger, acquisition, or sale of company assets.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Execution data and screenshots from automation runs are retained for a limited period (typically 30 days) to allow you to review execution history, after which they are automatically deleted.

If you request deletion of your account, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or legitimate business purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with access controls
• Regular security assessments and monitoring
• Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Data Portability: Request a copy of your data in a portable format.
• Opt-Out: Opt out of certain data processing activities.

To exercise these rights, please contact us at support@linefox.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Services. Cookies help us remember your preferences and understand how you interact with our platform.

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features.

9. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: